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Newell's Music

Lifetime Service Guarantee

Value Added Service Pricing (VASP)

This is an exclusive warranty created by Newell’s Music that covers all fretted instruments that are purchased in our store. Seasonal changes in temperature and humidity cause fluctuations to all fretted instruments playability. In order for our customer’s instruments to maintain consistent and comfortable playability, we recommend at least 2 seasonal adjustments a year. There is no charge for this service to the original owner who purchased the instrument from the Newell’s Music store in Greenwood, SC. Most music store charge upwards of $40 per adjustment. During a VASP visit, Newell’s Music technicians will inspect and adjust the instrument and make sure it is maintaining its integrity during the manufacturer’s exclusive warranty period and beyond. In the event the instrument requires warranty servicing, Newell’s Music will contact the manufacturer, explain the malfunctions to a company representative and initiate warranty service protocol on behalf of the original owner of the instrument.

Why do we go to so much trouble?

Two reasons: Our responsibility and your satisfaction.

The right instrument is essential to enjoyment and success! A fine, custom selected, properly adjusted instrument that springs to life in your hands is encouraging and leads to success!

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Providing the best musical instruments and gear by music industry leaders including Taylor Acoustic Guitars, Martin Guitars, Fender Guitars and Amplifiers, Ibanez Guitars and Basses, Peavey Basses and Pro Audio, Yamaha Guitars Keyboards, drums, and Pro Sound, Korg Keyboards, Fishman Acoustic Guitar Amplifiers, Kala Ukuleles, D'addario Strings and accessories, Zildjian Cymbals, Pearl Drum Kits and Hardware, Tama Drum Kits and Hardware, ESP-LTD Guitars and Basses, Tycoon Percussion, LP Percussion, Tree Works Percussion, Toca Percussion, Evans, Remo, Aquarian, Pro-Mark, Vic Firth, Vater, Elixir, Ernie Bass, Martin Strings, GHS, DR, Pedal Train, Boss, DigiTech, Electro-Harmonix, Shure, and Audio Technica.

Proudly Serving musicians from Greenwood, Abbeville, Anderson, Greenville, Ware Shoals, Ninety-Six, McCormick, Laurens, Clinton, Due West, Newberry, Saluda, Laurens, and all of the Upstate of South Carolina.
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